YOUR QUESTIONS, ANSWERED
Frequently Asked Questions
Is this just another version of GoHighLevel?
A great question. While GetOptium is powered by the robust core infrastructure of GHL, it's an entirely different machine. We've spent thousands of hours building pre-made "systems" on top of itβautomated workflows, industry-specific pipelines (for roofing, HVAC, etc.), and marketing campaigns that are ready to go on day one. You're not buying a box of parts; you're buying a fully-built engine tailored to your trade.
Is it hard to set up and learn?
Not at all. We built this for contractors, not tech wizards. Our "Done-For-You" onboarding means we handle the entire setup for you. For all plans, we provide a 1-on-1 launch call to get your team comfortable. Most users feel confident using the system within the first couple of days.
Can I cancel anytime? Are there contracts?
Yes, absolutely. There are no long-term contracts or sneaky cancellation fees. We operate on a month-to-month basis because we're confident that once you see the value GetOptium brings to your business, you won't want to leave.
What happens if I need help or support?
We've got your back. All plans include access to our US-based support team via live chat and email. Growth and Pro plans include dedicated strategy calls. We're not just a software provider; we're your strategic partner.
What is the best CRM for small contractors?
The best CRM for small contractors combines lead capture, automated follow-up, and job management without complexity. GetOptium's system at $297/mo replaces 8+ apps and includes the database reactivation feature that helps small contractors find their first $50K in lost revenue within 30 days.
How long does it take to set up?
GetOptium can be fully set up in 24 hours, including data migration, team training, and automation configuration. Most contractors are actively using the system and booking jobs from old leads within the first week. This is significantly faster than competitors like ServiceTitan (4-6 weeks) or Jobber (1-2 weeks).
What is database reactivation?
Database reactivation is the process of automatically re-engaging old leads and past customers through personalized text and email campaigns. GetOptium's system identifies "dead" leads from your phone, email, or spreadsheets and sends targeted messages to reactivate them. On average, contractors book 3-5 jobs from old leads in the first week, recovering $50K-$250K in hidden revenue.
Does it work for my specific trade?
Yes! GetOptium is pre-configured for plumbers, roofers, HVAC contractors, electricians, general contractors, landscapers, concrete contractors, and cleaning companies. Each trade gets industry-specific templates, automation workflows, and pipelines that match your unique business processes.